Shipping & Returns
Shipping
Handling:
Whilst we endeavour to have your order out as soon as possible, please allow up to 2 business days for handling, and extra timing during sale periods.
Shipping within Australia:
Our rates for shipping within Australia are as follows:
Standard (2-8 business days): $6
Express (1-4 business days): $15
All shipping is currently handled by Australia Post. You can find their delivery time frames by clicking here.
Please note, these are a guide only. Delivery times will vary depending on your location and could be longer during busy time periods. Please understand that this is not at our control.
Shipping to New Zealand:
Our rate for shipping to New Zealand is $10NZD for standard international.
Standard International shipping to New Zealand takes approximately 5-7 business days.
All shipping is currently handled by Australia Post. You can find their delivery time frames by clicking here.
Please note, these are a guide only. Delivery times will vary depending on your location and could be longer during busy time periods. Please understand that this is not at our control.
Shipping Internationally:
Our rates for International shipping are as follows:
Standard International up to 0.5kg (6-27 business days): $20AUD
Standard International 0.5kg-1kg (6-27 business days): $30AUD
Standard International 1kg-1.5kg (6-27 business days): $50AUD
All shipping is currently handled by Australia Post. You can find their delivery time frames by clicking here.
Please note, these are a guide only. Delivery times will vary depending on your location and could be longer during busy time periods. Please understand that this is not at our control.
Whilst we aim to ship to most countries, sometimes this is not possible. The countries we currently ship internationally to are:
New Zealand, United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, Singapore and United States.
Things to note:
Please make sure all postal information is correct and up to date, as we take no responsibility for incorrect information or sending your item to the incorrect
address. Please advise us asap PRIOR to sending your item if your address is incorrect and provide us with the correct information. Once your item is shipped unfortunately there is nothing further we can do. Great care is taken to ensure that your item arrives in perfect condition, free from defect. All our items are carefully packed and posted in secure packaging for maximum protection however please be advised that we do NOT take any personal responsibility for the courier service, with the slim chance the item becomes lost or damaged in transit; this is something that would need to be taken up with Australia Post.
Once your order has been placed, unfortunately we do not cancel/refund orders. If you need to make changes to your order, contact us ASAP and we'll see what we can do before your order has been dispatched.
Returns
As we are currently closing down, we will not be offering returns; all items are final sale. Please ensure you have taken your measurements accurately as we wont be offering returns.